Real Deal To New Me / Bay Ra Thế Giới - Làm Mới Chính Mình

BRAND:

Vietjet

AWARD CATEGORY:

The Best Use of Content Creativity

CAMPAIGN TIME RANGE:

1/12/2023 - 29/02/2024

CREDITS:

Cheil Vietnam

CASE STUDY VIDEO

STRATEGY

From 2023, reversing pandemic distancing, Vietnam was recognized as an Asian’s tourism hotspot for preserving its natural beauty and energetic cities (According to Travel Off Path). By the end of the year, the number of visitors to Vietnam was recorded at 10 million. Vietjet embraces the pride of serving more than 170 millions of both domestic & international customers & satisfying their increasing traveling demands. Vietjet has continuously stood at number 1 in the domestic aviation market despite fluctuations due to the pandemic period.  

In recent years, a new wave of conscious travelers has globally emerged, particularly among Gen MZ, who are increasingly embracing sustainable tourism trends. Sustainability means not only enriching travelers' journeys, but also fostering community engagement and supporting local economies. Moreover, focusing on the realm of Vietnam travelers, According to the 2023 report of Booking.com, Vietnam is the only Asia-Pacific country listed in the “Mindful Voyagers” segment, which is hailed as being responsible toward the environment yet still lacks travel confidence. Vietjet, Vietnam's leading aviation brand, recognized this evolving trend and embarked on a transformative journey to align with the values of the young generation of today.  

Impressed by how quickly flight routes are growing in different places with affordable price offerings, Vietjet has decided to expand globally as a brand, taking Vietjet into a new phase of travel. Our main goal is to stay on top in Vietnam and also grow internationally in the low-cost airline industry as a culturally-rich Vietnamese brand.  

So Vietjet brought up a fresh approach to travel insight appealing to young people not just in Vietnam, but also worldwide, who like to travel across national borders.

INSIGHT

Travel is always on the minds of the young generation, whether for a brand-new destination or to refresh one's experience at a place. An evolved mindset enables them to learn new things, meet new people, and experience new cultures. Cultural travel, green travel, healing travel, and traveling away from hustle & bustle cities are emerging travel trends among this digital-savvy generation. It depicted that 73% of GenMZ were planning vacations to better their mental, physical, and emotional health the next year. And 79% of them wanted to partake in a day of locally cultural experiences.    

Hence, every trip to them is a chance to learn, to grow, and instill their confidence, signifying positive self-improvement. And by expanding your personal horizons through global learning, you are able to effect change in a more meaningful sense on both small and larger scales. Traveling more around the world, however, can put a strain on budgets & service inflexibility within their capabilities.    

In order to boost readiness for travel, Vietjet initiated an executional strategy across different regions, with a primary focus on key routes including India, Northeast Asia, Australia, and our home base - Vietnam. Various cultural preferences were taken into consideration for implementation.

For instance, in India, dance holds a significant role in both religion and culture. Australians, on the other hand, expressed interest in self-discovery and personal development. Additionally, the community of Overseas Vietnamese, mainly residing in Australia for studies and business, showed a strong desire for flights back home during special occasions like Tet. Meanwhile, young individuals in Northeast Asia sought an escape to tropical climates, craving excitement and engaging activities while leaving behind the pressures of life.

CREATIVE IDEA

Vietjet believes that travel is a great form of education. A trip is not only an adventure, but also a way to learn more about the world and enhance your own values. The journey of a global citizen is not only measured by the number of miles traveled but also by the richness of the soul and intellect. For that reason, the campaign initiated with the key message for year 2024 “Fly out to the world, Embrace a new self”. By this message, Vietjet encourages every great learner to embrace the most opportunities to travel across the global borders as much as they can, thus transforming themselves into a better version.

Indeed, social media has risen to prominence as the leading source of inspiration for Gen MZ travelers, who utilize the platform to discover fresh destinations and experiences. According to the Klook Global Report of Travel Pulse, the finding showed that 9 out of 10 Millennials and Gen Z travelers prioritize checking online reviews prior to booking, with a strong reliance on travel content suggestions found on social media, notably through videos, in shaping their holiday plans. So , the crafted campaign was aimed at becoming a source of inspiration and engaging them into activities to spread ‘go global’ spirit beyond the borders.    

Intentionally, the campaign has journeyed with the eager learners through the year 2024, shooting the launch by the end of 2023 - the culturally significant moment for self-readiness of transformation, launching the quest for traveling around the world next year & making all the plans a reality so that a great transformation can take place.

CONNECTION PLAN

The key message was introduced through a video across social media channels. The video featured dynamic self-versions of travelers from different nations, whilst highlighting inbound - outbound - connecting flight routes, celebrating the intersection of self-improvement through global travel.    

Firstly, riding on the wave, Dance Challenge was in collaboration with Sini Shetty in India, Australia & SEA (Singapore, Myanmar, Indonesia). Sini Shetty - crowned Femina Miss India World 2022 - firstly appeared in Vietnam scenery hotspots & shooted the mission for the challenge. The Dance Challenge was mainly hosted on Instagram platform due to the fact of Indian users’ restriction on TikTok.    

Slightly later, Budget Challenge occurred in the Northern Asia area, including Japan, Korea, Taiwan and HongKong. In each market, 2 or 3 influencers recorded a video of traveling to Vietnam within a given budget from Vietjet. These initiators evoked the passion of traveling to Vietnam in their fan communities, thus they could share their plans to Vietnam. The more inspired the content was, the more likely the users can win the prize.    

Lastly, in Vietnam, hopping on the trend of CapCut on TikTok - increasingly dominated by Gen MZ, we proceeded the Capcut Challenge with creative templates & catchy tunes. Minh Tu, a model influencer, rode on the wave of the contest, followed by several submissions that elaborate the campaign's message into different meaningful stories of traveling around the world.    

The prizes for all contests were free tickets or exchangeable points, enabling the winners to fly out to the world with Vietjet.

Moreover, Vietjet also provided travelers with meaningful programs for each audience. In India, we conducted a contest “Love Connection” on loveconnection.vietjetair.com, where couples confessed their own love story and got a chance to win a free ticket to Vietnam to unforgettably celebrate the milestone. Whereas, in Australia, we collaborated with universities across the country and sponsored for top students a free ticket to Vietnam for research & travel. Also, there were various free flights for disadvantaged overseas people to return home and celebrate Tet with their loved ones

OBJECTIVE-BASE KPI

As the premier aviation brand in Vietnam, we have expanded our social engagement beyond borders, not only instilling a sense of national pride among our international friends but also fostering inclusivity and fairness on a global scale through our campaign efforts.    

The SkyDance Challenge, an interactive activity, reached an impressive 69% of potential participants (~79 million) on Facebook and Instagram, garnering significant interaction rates in the Indian market at approximately 12.16%.    

Across Japan, Korea, Taiwan, and Hong Kong, our interactive activities saw a remarkable 378 submissions, engaging 92% of potential participants (~7.6 million) on Facebook and Instagram.    

Back home in Vietnam, our campaign showcased exceptional performance metrics, boasting competitive CPM and CPV rates compared to industry benchmarks during the same period. The campaign elicited an astounding 915 video submissions on TikTok, all utilizing our branded template. The 2.58 times higher CTR rate underscores the strong interest among users in Vietjet's content and initiatives.    

Furthermore, the launch of our year-end campaign yielded promising results, with total revenue soaring by an impressive 44.16% compared to the previous period of December 1 to December 5. These achievements reflect our commitment to excellence and innovation in the aviation industry.

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